Logicalis recently attended IBM’s Think London event where Pepper the Robot was our honorary guest. With people lining up to talk to Pepper, we battled through the crowds to ask a few questions about the hot topics of the day, such as implementing AI.
Q. Hi Pepper! Can you tell us about Think London?
IBM Think London was an incredible event where technology met humanity. There were a range of industry leaders and experts there to advise people on topics such as choosing the best fit cloud model for your business, leveraging data better, and innovating faster.
I was delighted to join my friends at Logicalis at the show, informing visitors about how they can modernise infrastructures, transform the way IT is delivered, and unlock the value of data. As ‘architects of change’, Logicalis were able to give me lots of examples of where they have delivered solutions and services that take advantage of the benefits driven by cloud, mobility, big data analytics and AI.
Q. There was a lot of talk about Artificial Intelligence at the show. Can you tell us a bit more?
Everyone is talking about Artificial Intelligence currently and the hype around it in the media is extraordinary. Logicalis recently released its sixth annual global CIO survey which revealed that nearly a fifth (19%) of CIOs claim their organisations are already using AI. Moreover, 66% said that AI will be in use within their organisations within three years. In reality though, only 4% of organisations have successfully deployed AI.
Exciting times, yet the report also sounded a note of caution about how to make the best use of AI. You need a partner with strong capabilities and know how to help you implement it correctly. And it’s worth noting that, outside of the IT department, the business area most likely to use AI is customer service (17% say it is in use here). Old style chat bots have got nothing on AI in its purest form – technology that is able to learn and adapt independently based on context. Like yours truly…
Q. What sectors are driving AI adoption?
Last year financial fraud losses in the UK totalled £768 million. AI is a powerful tool that can provide financial organisations with the ability to combat this fraud challenge; from automating risk analysis, detecting and investigating fraud, assisting regulatory intelligence and automating IT functions.
AI can also provide retail organisations with a range of benefits including personalised shopping experiences, dynamic pricing or the use of real time tracking to optimise logistics.
Given the potential of AI, it’s not surprising that many businesses want to introduce it into their organisation to increase competitive advantage.
Thank you for chatting with us and giving us an insight into the event Pepper!
Want to learn more about implementing AI?
Join our live webinar on Wednesday 19th December at 11am to hear Justin Price, AI Lead and Chief Data Scientist and Scott Hodges, Solutions Architect discuss how to deliver a scalable AI strategy.
You will discover:
- The main challenges businesses face in implementing AI
- How to put AI into practice inside your organisation
- Powerful Artificial Intelligence and machine learning use cases
- Practical advice for an AI-ready infrastructure